FAQ

Q: Do you install flooring, cabinets, countertops and sinks?
A: We maintain an up-to-date list of contractors, remodelers and installers and will provide their information upon request.
Q: Do you deliver?
A: Yes.  We deliver to both residential and commercial.
Q:  How many days does it take for delivery?
A:  Our delivery time is approximately ten (10) business days, assuming all address and delivery information is accurate.
Q:  Can you help with kitchen/bath design and layout?
A:  Yes.  Our expert staff can help with any project.  We also maintain an up-to-date list of professional designers, decorators and architects and will provide their information upon request.
Q:  Do I need to come to you or can someone come to my house?
A:  Whichever works best for you.  We make house-calls 8am thru 8pm, seven days a week.  By appointment.
Q:  Do you offer senior discounts?
A:  Yes, of course.   You must be 65 years or older.
Q:  Do you sell "Green" products?
A:  Yes.  Many of our lines are "green."
Q:  What is your return policy?
A:  Please refer to our Policy page.
Q:  If I order all my cabinets, countertops, sinks and flooring from you, do you offer package discounts?
A:   We always work to provide the best price regardless of the amount of product purchased.
Q:  I have a dog... what type of flooring do you recommend?
A:   The type of flooring you install should be based upon an understanding of product limitations coupled with personal preference.  Please call.  Our expert staff will take the time to explain your options and help guide you to an educated decision.

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The Home Store
29260 Clemens Road                                     Main Phone: 440-250-1600
Westlake, OH  44145                                       Toll Free: 888-751-2525